Jean has been all about process improvement. From 15 years with Deloitte Touche, General Electric,and Xerox and now almost 30 years with SERVICE 800, Jean sees every day as a new opportunity to use customer and client feedback to build Customer Intelligence. How exciting to see the emerging road maps to better services, improved products, and strategies that make a difference.
Derick has established a proven track record of generating sustainable revenue growth in a wide variety of industries including technology, financial, manufacturing and medical. Derick spends his free time coaching baseball for children with disabilities and spending time with family and friends in the outdoors fishing, hunting, camping and skiing.
As VP of Marketing & Client Relations, Allen drives the team that manage your programs. While managing some key accounts, Allen also oversees the Client Relationship Management team, Accounting, HR and Marketing. Everyday Allen focuses on meeting evolving customer needs.
Jeff has over 23 years of experience working in the customer experience research industry. As VP of Operations, Jeff pulls from his experience to work with SERVICE 800 clients, translating customer feedback into workable, common sense solutions to meet a wide variety of everyday challenges.