Meet the team that drives us forward


Geordan Pursglove

Chief Executive Officer

Mr Pursglove is an entrepreneur with over 15 years of capital marketsexperience including M&A transactions, equity sales, and debtrestructurings directly related to startups, turnarounds and consolidationsof market segments. He has also spent many years in the Customer Experience/Service Industry. Mr. Pursglove has been active in building multiple businesses in action sports, SaaS,marketing, CX and logistics. Geordan enjoys spending time with his family, pickleball, and being out on the water!


Danielle Garfield

General Manager

Danielle has over 13 years in the Customer Service Industry - and has been with Service 800 since 2019. She is also a part of the parent company Beyond Commerce. In her free time she enjoys spending time with her family, dog Maya, and getting outdoors and on the water as much as possible.

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Peter M Stazzone

Chief Financial Officer

Mr. Stazzone has more than 25 years of domestic and international experience in finance, operations management, and accounting within start-ups, high growth and multi-billion dollar organizations. Stazzone has been the Chief Financial Officer of Service 800 since 2021 and a member of Service 800’s parent company, Beyond Commerce, Board of Directors and chairman of the Audit Committee since 2018.

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Mike Guckenberg

Client Relationship Manager

Mike has over 15 years of experience as a Client Relationship Manager working with some of the world’s largest organizations. Mike has helped these organizations measure and improve their customer satisfaction levels using a variety of measurement methods and methodologies. In his free time, Mike enjoys spending time with his wife in the outdoors doing activities such as fishing, hiking, hunting, snowmobiling and exploring the world.

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Aaron Smith

Client Relationship Manager

Aaron has 25+ years of experience in the Customer Service industry with 16 of those years focused in Customer Experience measurement. During his free time, Aaron enjoys spending time with his wife, 3 daughters, extended family and friends at the lake or out on the golf course.

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Elissa Johnson

Client Relationship Manager

Elissa has over 25+ years of experience in the customer service industry, with 22 of those years focused on customer experience measurement. During her free time, Elissa enjoys spending time with her Husband, their dog Rowdy, her two horses Kiska & Dexter, and their extended family and friends at the lake or the stables.


Victor Ajibesin

Director of Technology

Victor has over 25 years of experience in IT and has worked at companies ranging from small to large corporations. Most recently, Victor led the IT Infrastructure and Cybersecurity department at a leading global manufacturer. At Service 800, Victor currently heads up our IT department where he and his team are focused on delivering reliable and secure applications to service our clients’ needs. In his free time, Victor enjoys spending time with his wife and daughters, traveling domestic and internationally, being outdoors, hosting, as well as extended family and friends.


Bonnie Schmiesing

Operations Director

Bonnie has over 25 years of experience here at SERVICE 800. She has been involved with every aspect of improving the customer experience from contacting our client’s customers, to quality assurance, to team supervision and most recently as managing global operations. In her free time, Bonnie enjoys spending time with her grandchildren, gardening, papercrafts and enjoying life.

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Lyndsey Nelson

Operations Manager

Lyndsey has over 12 years of Customer Service experience. She is responsible for managing 20+ Client Programs for timely completion and managing our US Customer Service Representatives. In her free time she likes to spend time with her husband and three children, attending all of their many sports and activities.

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Kevin Marciniak

Human Resources Manager

Kevin has over 7 years of experience in the HR space. Although Kevin has only been with Service 800 for short time (compared to many S800 employees), he has made an impact on Service 800.