Our Experience

30 Years of Best in Class Customer Focused Survey Design

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We can help you wherever your customers are

Some of the world's largest companies rely on SERVICE 800's ability to get targeted feedback from their hardest to reach customers. SERVICE 800 has worked with many of the worlds largest Healthcare, IT, and Consumer Good companies, many of which have been customers for more than 10 continuous years

Over the years we've designed thousands of surveys that are custom built to meet a very specific client need. Whether you are looking for help measuring your customer satisfaction following a service event or want to see what the experience was like working with your sales team, SERVICE 800 can help you find the best way to generate actionable customer feedback.
World Wide Coverage - over 30 languages

International Coverage

We survey in over 30 languages every day. By using native speaking Customer Representatives, SERVICE 800 makes sure your customers are comfortable responding to your questions.

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Single Point of Contact

SERVICE 800 assigns a single point of contact for each survey we manage. We do the heavy lifting for our clients so they can focus on improving customer experiences.


Closed Loop Methodology

We encourage you to not only act on the feedback we collect but also to let your customers know how you've used their responses to improve experience. Ask about our Thank you Process.


Competitive Benchmarking

SERVICE 800's industry benchmarks provide an apples-to-apples comparison of your results against your competition. We've partnered with industry associations to maximize the benefits of our benchmarks.


Survey Design

We can guide you through building a survey from scratch or advise you on adapting an existing question set to drive action. 


Industry Experience

SERVICE 800 has been working in the Medical Technology, Information Technology and Industrial Industries for over 30 years. We can provide direct experience to your industry challenges.

SERVICE 800 Customer Feedback Report with no Seat Fees

No Seat Fees to access results

SERVICE 800 believes that all the results so be available to every stakeholder in your business. This means we do not charge seat fees to access your results.

Experienced Staff drive Insight and Action

Experienced Staff

SERVICE 800's staff are experts in every aspect of the business. Many of our staff have been with us for over 10 years driving client efforts through experience.

Leverage our experience to design your survey and maximize the customer feedback data you receive

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