Welcome to SERVICE 800

Your partner making sense of Voice of the Customer

Custom Program Design

SERVICE 800 will leverage 28 years of experience to guide you in designing a custom program to meet your business needs. From proven scripts to sampling to fatiguing and targeting, SERVICE 800 will take the load off your shoulders.

Feedback in 2 weeks

Getting the feedback you need shouldn't take months. SERVICE 800 can take your approved question set and data file and be ready for calling or send out invites within 2 weeks. 

Conversations not Surveys

SERVICE 800's experienced Customer Representatives don't just survey your customers, we have personable and professional conversations designed to drive and collect actionable customer feedback. We have conversations in over 30 languages around the world every day.

What Our Clients Say

Grundfos

“There was another company we were considering, but during the vendor review process it became clear that S800 had an optimal balance of price, user friendliness, features like reporting/dashboard, and of course, customer service!.”

CSC Director - Grundfos North America

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“We are now satisfying the customer at new levels, saving time and effort for our customers and creating more focus for the sales reps and customer service teams,”

Service Manager for Mitsubishi Electric Power Products, Inc.

Audiology

“ There was another company we looked at helping us, while evaluating the vendors, it was clear that S800 understood customers, survey design and the medical industry much better.”

Director, Commerical Services

Xerox

“In the course of setting expectations and managing outcomes, accurate measures and benchmarks have been critical to building a successful strategy to deliver quality service through channel partners. “

Director, USCG Relationship & ASP Programs

Want to know more?

A SERVICE 800 expert is ready to help you start your journey to design a best in class Voice of the Customer program.  Lean on our experience and leave the heavy lifting to us to get you customer feedback in just 2 weeks.

Get Started Today