---
title: QuickAssess™ | Customer Experience Surveys | S800
description: Get feedback from your customers via easy to use web based customer satisfaction surveys. Learn More!
---

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### [**Login to eSMART**](https://esmart.service800.com/Login.aspx)

## **QuickAssess™ Due Diligence**

**Uncover Hidden Customer Risk Before the Deal Closes**

Financial statements only tell part of the story. QuickAssess™ from SERVICE 800 helps private equity firms, lenders, advisors, and acquisition teams uncover the customer insight hidden beneath the numbers.

Using live operator interviews, QuickAssess™ delivers real-world customer intelligence that helps identify churn exposure, service failures, loyalty concerns, and revenue instability before a transaction is finalized.

### **Valuable Insights Through Live Customer Conversations** 

### Some of the benefits of QuickAssess™ include:

- Identify hidden churn risk and customer dissatisfaction
- Validate revenue sustainability before acquisition
- Detect service and operational weaknesses impacting retention
- Gather direct customer feedback through live interviews
- Hear voice recordings that provide context beyond survey scores
- Rapid deployment and reporting for active due diligence timelines
- Customer intelligence delivered in over 30 languages worldwide
- Actionable findings that support investment confidence and risk reduction

## Why QuickAssess™?

#### Uncover Risks Hidden Beneath the Numbers

 Traditional due diligence evaluates financial performance. QuickAssess™ evaluates customer stability, loyalty, and future revenue risk. 

#### Live Operator Conversations

SERVICE 800’s trained interview specialists conduct one-to-one conversations designed to uncover deeper concerns, frustrations, and warning signs often missed by digital surveys or spreadsheets. 

#### Voice Recordings Included

Hear exactly what customers are saying — and how they say it — before critical investment decisions are made. 

#### Global Reach

SERVICE 800 conducts customer interviews in over 30 languages using native-speaking representatives around the world. 

#### Faster, More Actionable Intelligence

QuickAssess™ delivers meaningful customer insight quickly, helping deal teams make more informed decisions with greater confidence. 

#### Due Diligence Beyond the Numbers

Whether you are buying, selling, lending, or evaluating a company, QuickAssess™ helps reveal what may be hiding inside the customer base before it impacts enterprise value. 

![AdobeStock_156873103-1](https://www.service800.com/hs-fs/hubfs/images/Website_Images/New%20Website/AdobeStock_156873103-1.jpeg?width=2000&name=AdobeStock_156873103-1.jpeg "AdobeStock_156873103-1")

 

## **Want to learn more about SERVICE 800?**

[![Contact us for more information](https://no-cache.hubspot.com/cta/default/63116/f277bf66-9615-4170-bafa-fdfd156e6e17.png)](https://cta-redirect.hubspot.com/cta/redirect/63116/f277bf66-9615-4170-bafa-fdfd156e6e17)

## Headquarters

#### Minneapolis

#### US Main Line: 952-475-3747

#### US Toll free: 833-415-3324

#### London

#### UK: +44 020 3868 5449

## Association Partners

[![CompTIA](https://www.service800.com/hs-fs/hubfs/images/Associations/CompTIA.jpg?width=75&name=CompTIA.jpg)](https://www.comptia.org)[![CXPA](https://www.service800.com/hs-fs/hubfs/images/Associations/CXPA.jpg?width=75&name=CXPA.jpg)](https://www.cxpa.org)[![TSIA](https://www.service800.com/hs-fs/hubfs/images/Associations/TSIA.jpg?width=75&name=TSIA.jpg)](https://www.tsia.com)<http://www.servicenetwork.org>

 

## Stay Connected With Us

- [**](https://www.service800.com/services/www.twitter.com/service800)
- [**](https://www.service800.com/services/www.linkedin.com/company/service-800)

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[**](https://www.twitter.com/service800) [**](https://www.linkedin.com/company/service-800)

2026 All rights reserved.

**

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