End of another great year for SERVICE 800’s family and friends. Thank you for reading our blog posts and continuing to learn about CX trends, CX metrics and changing customer behaviors. 2017 was truly a year of growing forward and we couldn’t have done it without your support. Let’s take a walk on the memory lane and refresh our memory on the best 2017 CX blog posts.
- Hidden meanings in the wording of a customer satisfaction survey
- Do comments online contain "hidden" real time customer feedback?
- 4 ways to pull yourself out of the customer loyalty hole you've dug!
- Don't forget these customer satisfaction survey program tips
- Your Benchmarking Scores: "The Chocolate Chip Phenomenon"
- Measuring customer satisfaction made easy... really easy.
- 3 Elements to consider when designing a CX survey
Thank you for following us on 2017. Stay tuned for brand new informative blog posts on 2018. Happy New year!